Marvin Mazibuko

So far so good. I am enjoying the overall experience. The internet service is fantastic – it has its rare shortfalls, but a perfect world is boring right?! The customer service, however, is a hit and miss (to be fair, it is over 60% a hit in my experience). It depends on who takes the call. Some agents are great, some can do with a little to a lot of help (again, depends on who takes the call) with customer service delivery.

Duan Burden

Big THANKS to Afrihost and their team. As a newbie you guys have made it so easy for me with the installation of the fibre. Your correspondence is on point!!! 3 days and we're surfing!!! Again, thank you! Well done!!!

Matthew Smith

Always immediately respond to issues (not that there are many). Amazing network speeds and love the interaction with the mobile app. Customer care is a notch above the competition.

Teresa Wallis

I love the WhatsApp option of dealing with issues. In most cases the responses come quickly and we are kept informed of how long things will take to get resolved etc. The call centre people seem very knowledgeable and are able to assist with queries very quickly. Very happy so far.

giselle kingwill

Excellent efficient customer service from Afrihost consultant. Answered my WhatsApp message, in seconds and his response to my enquiry was immediate.

Apostel Mervyn Davids

At this moment, its my first time to signing up with Afrihost. They assistants was great, and feedback also. I will give more feedback as soon as I'm connected.